The one sentence summary
Hit makers create moments of meaning by marrying new and old – they are the architects of familiar surprises.
Want to buy the book? CLICK HERE
WHAT THE BOOK SAYS

- This is all about how things become popular and the hidden rules behind how it happens.
- The Myth of Novelty refers to the idea that people are obsessed with new things. In fact, they have an “aesthetic aha” when they hear or see a fresh voice telling a familiar story (something new that opens a door into a feeling of comfort or meaning).
- The Myth of Virality suggests that an idea that becomes popular quite suddenly has ‘gone viral’ like a disease. In fact, it’s usually one or two large broadcast events that do the job.
- Most consumers are both neophilic – curious to discover new things –and deeply neophobic – afraid of anything that’s too new. The best hit makers are gifted at creating moments of meaning by marrying new and old. So a hit is new wine aged in old oak, or a stranger who somehow feels like a friend – a familiar surprise.
- People like what they like, and they don’t want to change too much: “If you’ve seen it before, it hasn’t killed you yet.”
- Raymond Loewy’s MAYA rule (Most advanced, yet acceptable) offers three relevant lessons:
- Audiences don’t know everything, but they know more than creators do.
- To sell something familiar, make it surprising. To sell something surprising, make it familiar.
- People sometimes don’t know what they want until they already love it.
WHAT’S GOOD ABOUT IT
- The word story comes from the Latin historia – so memory is intrinsically made up. Prejudice is a story that people learn about how the world works.
- Popularity is a complex system. A person can perfectly understand the formation of rain and still not be able to predict the next thunderstorm.
- When it comes to an idea spreading, people have 2 important traits: vulnerability (how likely they are to adopt new behaviour) and density (how many people they are connected to).
- In many cases, it is not the content of the hit that people are buying – they are buying entry into a popular conversation. Popularity is the product.
- In vicarious goal fulfilment, merely considering something that’s good for you satisfies a goal and grants a license to indulge.
- Planned obsolescence means purposefully making products that will only be fashionable or functional for a limited period.
- Homophily: you are like the people around you.
- Propinquity: you become similar to the people you see many times.
WHAT YOU HAVE TO WATCH
- Some of the visuals are too small to work well in the paperwork edition.