The one sentence summary
It is our moral and ethical duty to create humane workplaces.
- The traditional business model is broken. We need to shift from command and control to humanized management. The book provides a series of case studies from the public and private sector, SMEs, and non-profits.
- Out of this fall 8 pillars of humane capital, which are:
- Mindset: move from viewing people as resources to them being the unique asset that creates all value.
- Motivation: from lifeless to reluctant to enthusiastic.
- Higher purpose: a lack of it derails everything.
- Alignment of values: employees need to be engaged enough to want to change
- Alignment of people and systems: everyone needs to be ready for the shift.
- Self-organisation of employees in communities: hire right-minded people and let them get on with it.
- Caring ethos: from fear and ignorance to common good and humanity.
- Organizational learning process: the process never stops.
WHAT’S GOOD ABOUT IT
Helpful advice for leaders across all categories includes:
- Leaders must show vulnerability and humility, not perfection.
- Have a clear vision that can be adjusted on the journey.
- Articulate what the company stands for in a simple way and communicate that continuously.
- Have a blank sheet mentality – question everything and use a trial and error approach.
- Speed date with employees to elicit their views.
- Let go of control.
- Choose values that support a focus on people
- Work flexibly with people, depending on their life circumstances.
- Delegate tasks to free up time for strategic issues.
- Manage complexity through simplicity – keep things simple.
- Allow people to step up as leaders.
- Commit to a high-level mission or purpose and stick to it.
- Provide ways for employees to share ideas for innovation.
- Ensure transparency and openness.
- Hire on the basis of character, personality and cultural fit, not the CV.
- Be yourself and act naturally in line with what feels right, not the spreadsheet.
WHAT YOU HAVE TO WATCH
- There is no one short definition of humane capital – you have to look at the whole book to get the total picture.
- This is closer to a textbook than a relaxed read.