Exceptional Service Exceptional Profit – Inghilleri & Solomon
The one-sentence summary Train your people to speak in the right way with their colleagues and customers. WHAT THE BOOK SAYS Delivering
The one-sentence summary Train your people to speak in the right way with their colleagues and customers. WHAT THE BOOK SAYS Delivering
The one-sentence summary Whatever type of place you work in, you need to take an entrepreneurial view of your work. WHAT THE
The one-sentence summary If in doubt, trust everyone and do nothing. WHAT THE BOOK SAYS The author runs a massive set of
The one-sentence summary You can succeed by paying close attention to how you manage yourself and others. WHAT THE BOOK SAYS Described
The one-sentence summary Simplicity equals sanity, so make everything as simple as possible, but no simpler. WHAT THE BOOK SAYS Simplicity =