The Ultimate Question – Fred Reichheld
The one-sentence summary Customers who are prepared to recommend your product or service are the ultimate barometer of success. WHAT THE BOOK
The Little Big Things – Tom Peters
The one-sentence summary It’s the soft things that matter, and they are very hard to do. WHAT THE BOOK SAYS This is
The E Myth Revisited – Michael Gerber
The one-sentence summary If you want to get something done, first work out if you are the best person to do it.
Good Business – Steve Hilton & Giles Gibbons
The one-sentence summary Businesses can be a force for good if they change their working practices. WHAT THE BOOK SAYS This
Execution – Bossidy & Charan
The one-sentence summary Concentrate on getting something done as much as having the original idea. Can't be bothered to read it? Listen